Have you found the perfect dress or already placed an order? Wonderful! We understand that you can't wait to receive your new item(s). If you complete your order before 3:30 pm CET on Monday-Friday, it will be dispatched the same day (except for Dutch national and public holidays). For deliveries to the Netherlands it's 4:30 pm CET.
Here you can find all the information regarding the shipping and delivery of your parcel.
Shipping costs and expected delivery time per country
The delivery time to all countries depends on the circumstances of the country of destination. Small, light items are being sent through normal postal service, so the delivery time depends on the postal service concerned.
Select the country to which your order needs to be sent and you'll immediately see what the shipping costs and the expected delivery time are. Please note, this is the delivery time with the exception of Dutch National Holidays and this delivery time does not include delays at customs.
During this busy period of the year delays could occur at the parcel services. The estimated delivery time is therefore an indication, but nu guarantee. Unfortunately we don't have influence on possible delays due to a high workload at the parcel services. We hope for your understanding!
Attention: the custom clearance and import taxes / duties are at customers expense.
Delivery service parcels worldwide: DPD
We aim to dispatch your order with DPD within 1 business day so they can hand over your package to the delivery or mail service of your country. Parcels to the US and Australia will also be delivered with DPD. Depending on the delivery/mail service from your country your package will be delivered as soon as possible.
Some countries also deliver on Saturdays or delivery at next door neighbours. Do you want to know the delivery terms for your country? Please contact Customer Service.
Please always click on the track & trace link that you received via e-mail first, to check the current delivery status. In case your parcel still hasn't been delivered during the estimated time frame, please contact us. Does the tracking link show the order as ‘delivered’ but you haven’t received it? Please be sure to contact us within 14 days so we can start an investigation into the missing parcel.